Aww I’m comprised for your needs Julie, you really need to get the cheque this week, enjoy! and pleased birthday celebration to your <a href=""></a> child for seventeenth 😁

Exactly just exactly How did u make it through? Ive rung for last 2 times an the division im getting the subject of to is working at home so theyve sent a message for a call right straight right back?

Julie Berry claims

I’ve been calling this true number 08009166421 after which pressing one for I’m an individual. The very first handful of times it rang for a time with no one replied then again i obtained an individual.

You will find a few phone contact details for Neil Iveson that could show to be an even more direct along the way for anybody which are chasing your complaints. Their number that is mobile is 363505. Workplace figures are 0800 9166 421 or 0330 303 7017 Extn 5246. In addition the mobile quantity for Tom Jeffery is 07718 496909. Inside our experience we now have learnt that it’s simpler to cope with e-commerce in communication, as phone conversations provide them with the possibility of quick changing you on any reimbursement you are legitimately due. Best of luck.

Sara (Financial Obligation Camel) says

We agree with Jack. Neil is apparently proficient at speaking people into thinking they have been getting a good offer whenever they aren’t.

It’s as much as you you need to do this with your eyes wide open, not thinking it is most of what you would get from going to the Financial Ombudsman if you want to take a bad offer, but.

This is simply not a loan provider that appears to be in almost any trouble that is financial all. Their 3rd quarter outcomes has a one sentence mention of complaints saying they were up but within the expected numbers today.

Very nearly 17 months of waiting We have simply began to contact them twice per week, its therefore aggravating.

Whqt date do provident review loans too?

Sara (Financial Obligation Camel) says

The Ombudsman extends back to April 2007. If Provident say “six years“2010” or” or whatever else, it is not just just what FOS does.

Jayne did u have the breakdown by post or e-mail as im waiting to get mines i called up the adviser said he had the amount but couldnt tell me as it was in final stage waiting on manager to approve today

Hi Elaine, we received the breakdown by post Friday that is last and the cheque on Saturday early early early morning

Hi all, anybody had any fortune with loans in the home. Currently into week 14 whilst still being no upgrade. Have actually delivered to fos and waiting upon it being found.

Kirsty Chapman says

I confirmed that they had not sent all the information via the SARS and they came back with that under GDPR they don’t have ‘all the payslips’ on file, but I’d told them that I’d only provided 1 when I went back to Provident after my partner had his final response. It appears that the payment history shows he was unable to keep up with payments they gave him more loans!! They’ve asked him to provide evidence because they have no record of him stating he was having trouble even though the transaction history clearly shows it that they are trying to push the emphasis on the individual to provide loads of evidence that is not necessary to uphold the complaints, even when I told them.

I’m going to refer towards the FOS today and content Neil Iveson in even though he’s not responded to virtually any emails that are previous!

It is therefore discouraging as I’d my grievance handled very easily when compared with him, but there’s additional money included and he’s nevertheless spending that loan straight back, but as he has dyslexia it is down seriously to me personally to accomplish the ‘fightie’ emails!! want me personally fortune!